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Koli Concierge brings all your guest channels into one inbox, automates your check-in experience, and gives guests a digital guidebook they can actually use. Flat $99/month.
All platforms in one place
Sarah
Airbnb
"What's the WiFi password?"
Mike
VRBO
"Can I check in early?"
Alex
SMS
"Where's parking?"
No revenue percentage. No long-term contracts. Cancel with 30 days notice.
All guest messages from Airbnb, Vrbo, Booking.com, SMS, and WhatsApp in one place. Koli drafts responses and sends when confident. Drafts are flagged for your review when it's not.
A digital guidebook built from your Property Profile, delivered to guests via the TravelHere app. Access codes, house rules, and checkout steps are sent automatically at the right time.
Set prices for early check-in, late checkout, mid-stay cleaning, and more. Guests request through TravelHere. You keep 100% of what they spend.
Messages
4John
Hi! What time is check-in?
Sarah
Is parking available?
Mike
Can I check out late?
Emma
Thanks for the quick reply!
Airbnb, VRBO, Booking.com, SMS, WhatsApp. Koli pulls everything into a single inbox and drafts a response for each message. If it's confident, it sends. If it's not sure, it saves a draft and flags it for you.
Your Stay Guide
Wi-Fi
CozyHome_2023
Check-out
11:00 AM
Parking
Space #12
Emergency
+1 (555) 123-4567
Every property gets a digital guidebook that lives inside the TravelHere guest app. Access codes, house rules, parking instructions, checkout steps. Koli sends it automatically at the right time.
Guest Messages
AIYou set prices for early check-in, late checkout, welcome packages, and more. Guests request through TravelHere. You approve. The money goes directly to you.
You set the price. You keep 100% of the revenue. HostDesk takes no cut.
Mountain View Cabin
Dec 20 - Dec 27, 2024
Guidebook
WiFi
Parking
House Rules
Local Favorites
Chat With Koli
What's the WiFi password?
2:14 AM
Network: "MountainView"
Password: "welcome2024"
2:14 AM · Koli
Can I check in early tomorrow?
8:42 AM
AUTO-DETECT
18 Languages
BRANDED AS
Koli Concierge
Every Koli Concierge subscriber gets TravelHere included. It's a web app, so guests open it from a link. No app store, no friction. It goes live when the booking is confirmed and stays active for 24 hours after checkout.
Guest messages at 2am asking for the WiFi password. Koli checks the guidebook and replies. You wake up to a resolved conversation.
You configure the menu once. Guests browse and request through TravelHere. You keep everything they spend.
Examples of
HostDesk takes zero cut of upsell revenue. 100% goes to you.
Link your Airbnb, VRBO, Booking.com, and direct booking channels. Your inbox is unified from there.
Add house rules, access codes, WiFi details, and guidebook content. This is what Koli uses to answer guest questions accurately.
Choose auto-send mode or draft-only. Auto-send goes out when Koli hits your confidence threshold. Draft-only means Koli prepares every message and waits for your approval.
Messages get answered. Check-in flows run on schedule. Upsell requests come in. You only hear from Koli when something needs your attention.
Koli auto-sends only when confidence meets your configured threshold. Refunds, disputes, and policy exceptions are always saved as drafts for your review.
Guest Messaging and Automation
$99per month
Best For: Hosts who want to stop answering the same guest questions manually
For Multi-Property Operators
$299per month
Best For: Hosts who want vendor coordination and operations support
Start a 14-day free trial. No revenue percentage. Cancel anytime.
$99/month flat rate. Credit card required. Cancel with 30 days notice.