FAQ

Frequently asked questions

Everything you need to know about HostDesk, Koli, and the tiers. Can't find an answer? Reach out to us.

Koli chat is unlimited on every plan — including free.

Plans, pricing & billing

A subscription ladder — Koli Essential (Free), Koli AI ($20/mo), Koli Autopilot ($99/mo), Koli Concierge ($299/mo) — priced per property. Each step automates more of your operation. On top of any plan you can use the Vendor Network and TravelHere — you only pay those when they make you money. Property managers and agents → see Koli Professionals.

Getting started & onboarding

The AI (Koli)

Guest concierge

Vendor Network, cleaning & AutoQA

Guidebook & TravelHere

Partners

Support & company

Still have questions?

Our team is here to help.

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