FAQ
Frequently asked questions
Everything you need to know about HostDesk, Koli, and the tiers. Can't find an answer? Reach out to us.
Koli chat is unlimited on every plan — including free.
Plans, pricing & billing
A subscription ladder — Koli Essential (Free), Koli AI ($20/mo), Koli Autopilot ($99/mo), Koli Concierge ($299/mo) — priced per property. Each step automates more of your operation. On top of any plan you can use the Vendor Network and TravelHere — you only pay those when they make you money. Property managers and agents → see HostDesk Partners.
Getting started & onboarding
The AI (Koli)
Guest concierge
Vendor Network, cleaning & AutoQA
Guidebook & TravelHere
Partners
Support & company
Still have questions?
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